FAQ

Tips for Healthcare professionals

  • I would like to use the Medipim images and descriptions on my webshop. What do I need to do?

    • Is your website a custom made solution or have you chosen one of our partners to develop a website for you? You will need to make that choice before subscribing at Medipim.
    • Choose the subscription accordingly: Pricing
    • You will receive an offer containing our terms and conditions by e-mail.
    • After accepting the offer, we will send you:
      • a login and password to the online database,
      • a key for the API and technical documentation for your web developer.

    REMARK: we do not grant access as long as the offer and the terms and conditions have not been accepted. Your web developer can find the technical documentation here 

  • How do I get access to Medipim?

    Medipim is a professional database with up-to-date information of the latest medicines and parapharmaceutical or cosmetic products and is only accessible to healthcare professionals.

    • You are a customer: all subscriptions include access to the online database. Go to the contact form and ask for a new login if you have lost yours.
    • You are not a customer yet? The BASE subscription allows access to all the product and image information of more than 150,000 pharmaceutical products online. 
  • What is the difference between the online platform and Medipim via my software solution?

    When using Medipim in your software solution, you often get to see the product page of the product you selected in your software. Ideal if you want to see a picture of the product you selected. The online platform however, offers you more search and filter options. Most pharmacists love to use both: they will have the Medipim platform available in their webbrowser, and via their software.  

     

  • Can I choose the products I want to publish on my website? Or do I have to choose a preset package?

    You can choose which products you wish to publish. We do not offer any product packages. If you have a subscription up to 10.000 products, you can choose which brands, or which categories you will offer your visitors. Did you surpass the limit of the subscription? Instead of blocking your site, we will offer you an upgrade. 

     

  • How to look up products on the online platform

    • Search by category: look up and select one or more categories
    • Search by keyword: enter a keyword to find the product you are looking for. Beware this field only searches in the name of a product
    • Search by using filters: click on the filter icon next to the keyword search field

    TIP: Combine these three methods to narrow your search results 

     

    Tips when searching by category:

    • you can enter keywords to find a category
    • use the triangle to see the subcategories
    • select the category by checking the box to see all the products in that category (do not check the categories above because it will influence your result)  

     

    Search by BCFI category

    • click on the icon ‘filter’
    • click on BCFI category
    • fill in a keyword
    • use the triangle to see the subcategories
    • select the category by checking the box to see all the products in that category (do not check the categories above because it will influence your result)

     

    Search by active ingredient

    • click on the icon ‘filter’
    • click on active ingredient
    • fill in a keyword
    • select the ingredient by checking the box to see all the products with that active ingredient
    • TIP: on the product page you can click on the active ingredient or on ‘related products’ to see all the products with the same active ingredient

     

    Search by pill shape or color

    For now it is only possible to search by pill color. However most products have a pill image so you can see the shape.

    • click on the icon ‘filter’
    • click on color/shape
    • fill in a keyword or select a color 
    • go to the product page to see the pill image and check the shape

     

    Search by symptoms

    E.g.: ‘fever’

    • click on the icon ‘filter’
    • click on Indication
    • enter a symptom (e.g.: fever)

     

    Search for cheapest alternatives

    • Go to the product page
    • Click on ‘cheapest alternatives’
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